Virtual Webinar on Data Standards and Interoperability as Catalysts for Innovation in Digital Health and Business Process Documentation

Background and Focus

Accessibility and availability of critical data is essential to planning and decision-making including during public health emergencies. It is the first step in innovation such as leveraging artificial intelligence. Supporting holistic and aggregated information across different stakeholders in the healthcare ecosystem requires data pulled in from multiple sources and systems. It is also critical to ensure continuity of care for patients. Data needs to be sourced from hospitals, laboratories, public health systems, electronic health records, health insurance and claim management systems, population management systems and much more. This means access to multiple systems across organizational boundaries in national and regional contexts. Systems should be able to access data from multiple sources, integrate and augment the data and expose data as aggregated information to a broader audience. At any level, innovation starts with accessing the right data from across the integrated spectrum—interoperable, accurate, timely, and secure data.

The first part of the webinar provides introductory content and explores vital topics in health IT data use and interoperability to improve data quality and sharing across systems.

The second part of the webinar will focus briefly on the activities that need to be conducted before the software developers and even solution architects start working. Such activities encompass both user requirements gathering and business process documentation.

The first discussion on digital health foundations was provided during the CAREC Working Group on Health meeting in Tbilisi in October 2022. Interoperability emerged as a joint concern from countries across the region.

Target Audience

The webinar is essential for health policymakers and digital health practitioners to strengthen their understanding of the importance of standards and interoperability as a critical element to building digital health foundations, which support the development of innovative solutions for data modernization.


The objectives are as follows:

  1. To enable the participants to develop basic understanding of the various healthcare standards that focus on improving interoperability.
  2. To increase the level of knowledge and understanding on the user requirement gathering and the business process documentation, with emphasis on how these processes impact the success of a software implementation project.
  3. To allow the participants to discuss and understand case studies and understand successful implementations.
  4. To allow knowledge sharing and exchange between countries.